Privacy Policy

Last updated: December 2025

1. Introduction

SepiaLabs ("we", "our") is committed to protecting the confidentiality of your personal information. This privacy policy explains how we collect, use and protect your data when you use our AI virtual ambassador generation platform.

2. Data collected

We collect the following types of data:

  • Account information: name, email address, password (encrypted)
  • Payment data: processed securely via Stripe
  • Uploaded images: photos used to create your virtual ambassadors
  • Usage data: login logs, platform interactions

3. Use of data

Your data is used to:

  • Provide and improve our services
  • Generate personalized virtual ambassadors
  • Process your payments securely
  • Send you important notifications about your account
  • Improve our AI technology (anonymized data only)

4. Storage and security

Your data is stored securely on AWS servers located in Canada and the United States. We use AES-256 encryption for data at rest and TLS 1.3 for data in transit. Uploaded images are automatically deleted 30 days after your ambassador is generated.

5. Data sharing

We never sell your personal data. We share your information only with:

  • Stripe: for payment processing
  • AWS: for hosting and storage
  • AI providers: for image generation (anonymized data)

6. Your rights

In accordance with Quebec's Law 25 and GDPR, you have the right to:

  • Access your personal data
  • Correct your information
  • Delete your account and data
  • Export your data in a portable format
  • Withdraw your consent at any time

7. Cookies

We use essential cookies for site functionality (authentication, preferences). We do not use advertising tracking cookies.

8. Contact

For any questions regarding this privacy policy or to exercise your rights, contact us at:

SepiaLabs

SepiaLabs

Montreal, Quebec, Canada

contact@sepia-lab.com

+1 (514) 863-1572